Personalised gifts
of artisan chocolates,
made with love.
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PERSONALISED
chocolate gift sets
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Frequently Asked Questions

Need some assistance with personalising your gift? Curious about how we package and deliver and what it is that sets Sent With A Loving Kiss chocolate apart from the rest? Here are the answers to all those frequently asked questions…

Everything you every wanted to know about personalised gifts from Sent With A Loving Kiss. If you don’t find the answer to your question, then please just drop us a line.

How do I personalise the gift?

It couldn’t be simpler: choose your treats and follow the simple checkout process on the website. At the right moment, you’ll be asked to type in your special message.

You’ll have four lines, each with 25 characters (including spaces): plenty of room to display your personal note.

You can welcome someone to a new home, wish them a happy birthday or anything else your heart desires. The beauty of Sent With A Loving Kiss gifts is that each tin can be perfectly tailored to the occasion, no matter what it is. Here are some examples of the sweet messages we’ve seen to inspire you:

“To little Archie Welcome to the world! With all of our love The doting grandparents x”

“To my beautiful niece Congratulations on passing your driving test Love Auntie Julie x”

“To Jessica Thanks for being there Best friends forever Love Tanya xxx”

Do we get to keep the tin? And if so, does the personalised label come off?

Part of the idea behind Sent With A Loving Kiss was to make the packaging as gorgeous as the chocolates inside.

Many of our customers have told us that their special someone has held on to the keepsake tin. For example, one newly married couple used it to store all of their wedding cards. They kept the label on to remind them of who sent the gift but the labels can be removed if the recipient wishes.

Who is Sent With A Loving Kiss? Where did the idea come from?

The people behind Sent With A Loving Kiss are the same team that brought you Flowercard – personalised miniature bouquets displayed in a gift card.

With more than 250,000 happy customers and ten years in business, the Flowercard team decided to branch out and find a new way to help people send personalised gifts.

So Sent With A Loving Kiss was born: the perfect chocolaty gift for every special occasion.

How are the gifts packaged for posting?

The tins are sealed in a cardboard or plastic sleeve so that the contents stay in place. We then pop each tin into our own branded carton ready for posting. From the moment it arrives, your special someone will know they’re in for a real treat.

Who delivers the gift?

We use Royal Mail to ship our orders. You can choose between standard, express or next day delivery. We allow you to choose the departure date so that you can be certain of when your gift will arrive. Your postage options will be outlined clearly during the checkout process.

What dimensions are the tins?

The square and round gift tins have dimensions of 262x252x75(mm). The taller cube tins’ dimensions are 320x110x100(mm).

What if someone isn’t happy with the gift?

We are pretty confident that our customers will be thrilled with their Sent With A Loving Kiss gift. But just in case, we offer a water-tight guarantee on all orders: if you’re not happy, we will provide a 30-day, no quibble, 100% money back guarantee. It’s as simple as that.

Where do you deliver?

Sent With A Loving Kiss gifts can be shipped anywhere within mainland Britain and we can deliver to the Channel Islands, Hebrides, Northern Ireland and the Isle of Man for no extra cost. We don’t currently offer overseas delivery – but check back again soon!

What sets your chocolates apart?

We only use the best chocolates in our gift packages. Our award-winning chocolatier, Debbie Carter, and her talented team of artisans use traditional methods and top quality ingredients to create mouth-watering chocolates that are a treat for the eyes as well as the taste buds. As supplier to Fortnum & Mason, Harvey Nichols and Selfridges, the team has earned a prestigious reputation in the world of sweet treats.

Aside from the ethically sourced Belgian cocoa, everything else that goes into a Sent With A Loving Kiss gift is obtained locally. So the answer is that our chocolates are simply the very best!